Sorry for the lack of posts, it seems i have blinked and so much has gone on in the world of LOVEFiLM.

Not only has LOVEFiLM gone over a small re-vamp with the design of the site, but i have received a few emails from not only readers of my blog but also a couple of the guys at LOVEFiLM itself.

Nick Adderley (Head of Sales and Product Proposition) has kindly invited me to come in and chat about the business, so i can get a better idea of the inner workings of LOVEFiLM. I have provisionaly declined on the basis of keeping my opinion and this site independent and neutral, but that does not mean i want to cut all communication with the staff of the company.

Also one of the founders of LOVEFiLM (and ScreenSelect) as well as the Chief Operating Officer William Reeve Continue reading ‘First batch of emails’

So what is LOVEFiLM and why have i started a blog called ‘Hacking LOVEFiLM’?

Well if you are not in the UK or you dont know, LOVEFiLM* is an online DVD, Games and Download rental store, if you are from the USA then you might be aware of Netflix, LOVEFILM is the UK, Scandinavian and German equivalent. They have been going for about 4 years and although they are not as big as Netflix they are growing fast and soon might catch up.

The hack.. well the word ‘hack’ is used in the media to mean to gain entry or steal using technology, the ‘Hacking’ in the name of this blog means to gain more information about the company and the services they do by anyway i can. (how i came to this name is below) Mostly i am going to ask the users of LOVEFiLM and the readers of this blog to pass on their knowledge and stories to be published. I will also be looking at the media as well as my own findings and reports as a daily user of the LOVEFiLM website.

This blog isn’t here to take down LOVEFILM or to slander it in anyway, there are lots of forums and blogs out there that love to dish the ’so called’ dirt and i wouldn’t want to take their place, i personally have had nothing but great experiences with LOVEFiLM, but im sure that there are areas that they can do better in.

So what now?.. well i don’t know really, there is no plan to this blog, hopefully it will run its own course and shape itself out. Hopefully i can put forward some areas or ideas to make mine and your subscription money work better, maybe even LOVEFiLM will be reading..

If you want to contribute by sending me your ideas, stories or rants about LOVEFILM then please use the contact form, but do remember i am not part of LOVEFiLM’s customer service or am i able to help you out with any problems you have with LOVEFiLM.

* Yes that is how they spell their company name, all of the letters are upper-case except for the ‘i’.

The name isnt something that i came up with, i have been reading Hacking Netflix for a while now, and as it is a great blog i wanted to start one on LOVEFiLM, the name ‘Hacking LOVEFiLM’ seemed to suit as well as it does with ‘Hacking Netflix’ - thanks Mike